Support
Newsletter
Subscribing to our R.E.D.BOX Newsletter at the bottom of this page allows you to be the first to receive major announcements, firmware alerts, and special offers via e- mail.
Contact Us
We want to insure that you receive the highest quality of service and support when you need assistance. For answers to the most Frequently Asked Questions, browse our FAQ section and our Video Tutorials Page. You can also reach us by filling out the Contact Information form and a representative will respond to you as soon as possible.
Manuals
- e-Pro Assembly Manual (pdf)
- Pearl Redbox RBM 20 Module Owner's Manual v 1.1 (pdf)
- Pearl Redbox RBM 20 Module Quickstart Guide (pdf)
Applications
Pearl Memory Switcher: PC | Mac
Mac and PC program that can be used to install new sounds on your Redbox.
MIDI Utilities
These programs will allow you to save your User Presets for the Original Redbox Factory and Memory Switch kits.
- Mac: SysEx Librarian (539 KB)
- Win: C6 SysEx Manager (313 KB) includes pdf document
- SysEx Aux Split - (13.7KB) includes text file
This update assigns the Kick on Aux#1 and the Snare on Aux#2
Helpful files:
Original Redbox Factory Kits (zip)
Original set of sounds that were installed in your Redbox from the factory.
Firmware:
Redbox V2 Firmware
Fifty new custom programs were created to make it a total 150 drum kits in the r.e.d.box library. They run the gamut from Acoustic, Hybrid, Electronic, EFX and one man Rhythm Sections and the last two kits are programmed with the kick and snare using the Aux out for discreet mixing.
